Effective Date:12/13/2024
At Glow Essence, we aim to deliver your favorite beauty products quickly and reliably. Below, you’ll find all the details regarding our shipping options, timelines, and policies.
1. Order Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with your tracking details.
2. Shipping Options and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Delivery times vary by destination, typically 7-14 business days.
Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or customs delays.
3. Shipping Rates
- Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
- Enjoy Free Standard Shipping on orders over [Insert Minimum Purchase Amount, e.g., $50].
4. International Shipping
- Glow Essence ships to most countries worldwide.
- Customers are responsible for any customs duties, taxes, or additional fees imposed by their local authorities.
- International shipping times may vary depending on customs clearance processes in your country.
5. Order Tracking
- Once your order is shipped, a tracking number will be emailed to you.
- You can monitor your shipment using the tracking link provided or on our Order Tracking page.
6. Lost or Delayed Packages
- If your package is delayed, lost, or arrives damaged, please contact us at support@glow-essences.com.
- While Glow Essence is not liable for delays caused by shipping carriers, we will work with you to resolve the issue.
7. Incorrect Shipping Information
- Ensure that your shipping address is accurate at checkout.
- Orders with incorrect or incomplete addresses may result in delivery delays or additional fees.
8. Delivery Issues
- If your package is marked as “Delivered” but you have not received it:
- Check with neighbors or your local courier.
- Contact us for assistance if the package is still missing.
9. Shipping Restrictions
- Some products may have shipping restrictions due to regulations in certain countries. If an item cannot be shipped to your location, you will be notified during checkout.
10. Contact Us
For questions about shipping or assistance with your order, reach out to us:
- Email: support@glow-essences.com
- Phone: +44 73 65662833